❓ Frequently Asked Questions
Are you a factory or trading company?
We are a professional manufacturer of dental products with over 20 years of experience. We specialize in dental instruments, laboratory equipment, and dental accessories.
How long is the production lead time?
Normally, production takes between 3 to 20 days depending on the order quantity. For urgent requirements, please contact our team to discuss specific timelines.
Can you provide certificates of origin and quality?
Yes, upon request, we can provide Certificate of Origin (C/O) and Quality Certificates when the goods are dispatched.
What is the warranty period for your products?
Most of our products come with a one-year warranty from the date of purchase.
Do you offer OEM or custom design services?
Yes, we provide comprehensive OEM services. We can incorporate your own logo or specific designs based on your requirements.
What are the main materials used in your surgical tools?
Our dental surgical tools, including haemostatic forceps, are made from high-grade medical stainless steel to ensure durability and rust resistance.