❓
Frequently Asked Questions
Are you a factory or trading company?
We are a factory. We produce dental chairs, dental air compressors, and dental handpieces.
Where is your production facility located?
Our manufacturing facility is located in China. We warmly welcome clients to visit our production lines for inspections.
How can I obtain pricing and lead time information?
Production time typically ranges from two weeks to one month, depending on order volume. Our representatives provide specific lead time and FOB/C&F pricing details upon request.
What is the warranty coverage for the dental units?
Our dental unit chairs carry a full one-year manufacturer warranty starting from the date of delivery. Warranty covers manufacturing defects but excludes issues arising from neglect or improper handling.
How is after-sales service and spare parts managed?
We provide technical support for all inquiries. We offer free spare parts for container-sized orders and guarantee the long-term availability of replacement components for our dental chair units.
Do you support specialized requirements?
Yes, our equipment is designed for specialized departments such as Oral Health, and we offer various material and color options to meet professional clinical needs.
TRV Medical
